CRM Application
CRM applications are central to modern business strategies, efficiently managing customer interactions,
- CRM Customization
- CRM Implementation
- Website Integration
- Technical and Marketing Support
Personalized Dashboards
Our team at Quantazone will configure personalized dashboards that offer real-time analytics. These dashboards will provide actionable insights into customer behavior, sales trends, and marketing effectiveness, ensuring that you have a 360-degree view of your customer interactions.
Data Management
Our CRM solution will include robust data management capabilities. This encompasses lead and contact management, segmentation, and tagging. The system will allow you to categorize leads based on various parameters such as industry, location, and engagement level, thereby enabling targeted marketing campaigns.
Custom Fields
To ensure that the CRM system aligns perfectly with your business needs, we will add custom fields to your CRM records. This allows you to capture unique information about your leads and customers, which can be crucial for your sales and marketing efforts.
Seamless Onboarding
Our experts will guide you through the entire setup process, from initial data migration to system configuration. This ensures a seamless onboarding experience with minimal disruption to your ongoing business operations.
Data Security
Data security is a top priority. Our CRM solution incorporates robust encryption methods and multi-level authentication features, ensuring that your customer data is secure and compliant with prevailing privacy regulations.
Data Import and Export
We will provide tools for easy data import and export, allowing you to move your existing customer data into the CRM system effortlessly. This feature also enables you to export data for external analysis and reporting.
Automated Lead Capture:
We will integrate a CRM Web Form into your website, designed to capture leads automatically. This form will be customized to collect the information most relevant to your business, funneling it directly into the CRM system for immediate action.
Live Chat Feature
A live chat feature will be integrated into your website, directly linked to the CRM system. This enables real-time engagement with your visitors, providing immediate support and capturing valuable lead information.
Customer Journey Mapping
Our CRM system will track the entire customer journey, from the first touchpoint on your website to the final conversion. This data will be invaluable for optimizing your sales funnel and improving customer experience.
Real-Time Analytics and Reporting
Our CRM solution comes with advanced analytics and reporting features. This enables you to monitor key performance indicators (KPIs), customer engagement metrics, and other vital data in real-time.
Workflow Automation
We will implement workflow automation to streamline your sales and marketing processes. This includes automating routine tasks such as follow-ups, data entry, and notifications, allowing your team to focus on more strategic activities.
Scalability
Our CRM solution is designed to grow your business. As your customer base expands, the system can be scaled to handle increased data volume and complexity, ensuring that you are always ahead of your growth curve.
Future-Proofing
We will regularly update the CRM system to include the latest features and security protocols. This ensures that your CRM investment is future-proof and capable of adapting to emerging technologies and market trends.
All your marketing tools and data — all under one roof
Powerful CRM software to help teams close more deals, deepen relationships, and manage their pipeline more effectively — all on one easy-to-use platform
Marketing Automation
Save time and scale your efforts with workflows. Nurture and score leads, personalize email at scale, automate cross-functional operations, manage data in bulk, and more
Social Media Management
Stop letting important interactions go unnoticed. Monitor and prioritize conversations, and publish to social networks with the same tool you use to create campaigns
Email Marketing
Create mobile-optimized email campaigns that look professionally designed — all by yourself. Personalize content for each recipient, and run A/B tests to improve clickthrough rates
Account-Based Marketing
Unite your marketing and sales teams with collaborative, intuitive ABM tools. Build deeper relationships, and turn your highest-value target accounts into customers
Live Chat
Connect directly with prospects when they’re actively engaging with your website. Route chat conversations to the right salesperson to build better relationships and close more deals
Email Templates
Save time by turning your best-performing sales emails into templates that can be shared with your team. Just personalize with data from your CRM, and hit send
Integrated Forms
Add forms to your website to convert anonymous visitors into leads that automatically flow into your CRM Software
Marketing Analytics
Make smarter, data-backed decisions with powerful custom reporting and built-in analytics. Tie your work to deals closed and contacts created with attribution reporting
Email Tracking
Know the second a lead opens an email so you can follow up at exactly the right time and close deals faster. No guesswork involved
Lead Tracking & Management
Get the full picture for every lead in a single, integrated database. Segment and nurture contacts based on any data you’ve collected, and automatically score leads for your sales team
Document Management & Tracking
Build a library of helpful sales content for your entire team, share documents right from your Gmail or Outlook inbox, and see which content closes deals
Appointment & Meeting Scheduler
Eliminate the painful back and forth of meeting scheduling. Share a link that gives prospects the power to choose a time that works for everyone — it’ll automatically sync with your Google or Office 365 calendar
Call Tracking & Recording
Prioritize your day’s sales calls, make and record calls directly from your browser, and log them in your CRM for maximum efficiency
Sales Automation
Automate your sales process with a personal touch. Set up a series of personalized emails and follow-up tasks to ensure you stay top of mind throughout the sales process
Quotes
Generate polished, branded quotes in seconds. Send quotes when your product is top of mind to close deals faster
Contact Management
Get powerful context about the people and companies you’re emailing, right inside the CRM Software, Gmail, or Outlook inbox
Team Management
Keep your team organized and efficient by ensuring every user has access to the right assets. Quickly view and manage agent permissions, status, and availability across your team
Pipeline Management
Stop letting lucrative deals slip through the cracks. Add deals with a single click, assign tasks, and track progress in your CRM software dashboards
Help Desk & Ticket Handling
Spend less time on data entry, and more time helping customers succeed. Create a help desk that prioritizes critical issues first
Reporting Dashboards
Surface actionable data to improve customer service. Highlight top service requests with data-backed reports and assess team performance with enhanced dashboard capabilities
Mobile CRM App
Manage your contacts, deals, and tasks from any place and device. Keep up with your leads while you’re on the move or away from your desk
